Privacy Policy

At LaPequa.com, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our mountain expedition services.

Please read this Privacy Policy carefully. By accessing or using our website and services, you acknowledge that you have read, understood, and agree to be bound by all terms outlined in this Privacy Policy.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide to us when you register for our services, express interest in obtaining information about us or our products and services, participate in activities on our website, or otherwise contact us. The personal information we collect may include:

• Name, email address, phone number, and mailing address
• Date of birth and gender
• Emergency contact details
• Health information relevant to mountain expeditions
• Passport or identification details for trip arrangements
• Payment information and billing address
• Previous mountaineering experience

1.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

• IP address, browser type, and operating system
• Referring website addresses
• Your browsing patterns and interaction with our website
• Location information based on your IP address
• Device information and mobile device identifiers

This information is collected using cookies, web beacons, and other tracking technologies to enhance your browsing experience, analyze website traffic, and understand user behavior.

2. How We Use Your Information

We process your personal information for various purposes, including:

• Facilitating and managing your mountain expedition bookings
• Processing payments and refunds
• Communicating with you about your bookings, services, and safety information
• Providing customer support and responding to inquiries
• Sending administrative information and service updates
• Personalizing your experience on our website
• Improving our website functionality and service offerings
• Conducting research and analysis to enhance user experience
• Complying with legal obligations and enforcing our terms
• Protecting against fraudulent or unauthorized transactions

3. Sharing Your Information

We may share your information with third parties in the following situations:

• Service Providers: We may share your information with third-party vendors, service providers, and contractors who perform services on our behalf (such as payment processing, data analysis, email delivery, and hosting services).
• Business Partners: We may share your information with our business partners, such as local guides, accommodation providers, and transportation services necessary to organize your mountain expedition.
• Legal Requirements: We may disclose your information where required by law or if we believe that disclosure is necessary to protect our rights, comply with a judicial proceeding, court order, or legal process.
• Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

4. Data Protection and Security

We implement appropriate technical and organizational measures to protect the security of your personal information. However, please be aware that no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Our security measures include:

• Encryption of sensitive data
• Regular security assessments and vulnerability testing
• Access controls and authentication procedures
• Staff training on data protection and privacy practices
• Secure network architecture and monitoring

5. Your Rights Under GDPR

If you are a resident of the European Economic Area (EEA), you have certain data protection rights under the General Data Protection Regulation (GDPR). These rights include:

• Right to Access: You have the right to request copies of your personal information.
• Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• Right to Erasure: You have the right to request that we erase your personal information, under certain conditions.
• Right to Restrict Processing: You have the right to request that we restrict the processing of your personal information, under certain conditions.
• Right to Object to Processing: You have the right to object to our processing of your personal information, under certain conditions.
• Right to Data Portability: You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.

To exercise any of these rights, please contact us. We will respond to your request within 30 days.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

We use the following types of cookies:

• Essential Cookies: Necessary for the operation of our website.
• Analytical/Performance Cookies: Allow us to recognize and count the number of visitors and see how visitors move around our website.
• Functionality Cookies: Enable us to personalize content and remember your preferences.
• Targeting Cookies: Record your visit to our website, the pages you have visited, and the links you have followed.

7. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that a child under 16 has provided us with personal information, we will take steps to delete such information. If you believe that we might have any information from or about a child under 16, please contact us.

8. International Data Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction. If you are located outside the Russian Federation and choose to provide information to us, please note that we transfer the information to Russia and process it there.

When we transfer personal data from the EEA to countries not deemed by the European Commission to provide an adequate level of personal data protection, we use appropriate safeguards, such as standard contractual clauses approved by the European Commission.

9. Retention of Your Information

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.